Privacy and Cookie Policy
1. Introduction
This policy explains how Nqshat collects, uses, and protects information when you use our platform.
By using Nqshat, you acknowledge that you have read this policy and that your information may be processed for the purposes described here, subject to any additional consent required by applicable law.
2. Information We Collect
We may collect the following categories of information:
- Account information: Such as your email address, name, and information you provide when registering.
- Content and designs: Such as text, images, files, and projects you create or save on the platform.
- Usage information: Such as pages visited, interactions with platform features, and device or browser information.
- Subscription and payment information: Such as subscription status, AI token balance and usage, and relevant transaction records. Payment details may be processed by a payment provider.
- Communications: Such as messages and inquiries you send to us.
3. How We Use Information
We use information as necessary to:
- Operate the platform, provide its features, and save your projects.
- Process subscriptions and payments, review refund and billing requests, and provide customer support.
- Protect accounts and prevent misuse.
- Understand platform performance and improve the user experience.
- Display advertisements and measure their performance, subject to consent settings and applicable law.
- Send updates, notifications, and marketing communications where permitted.
4. Artificial Intelligence Services
Currently, Nqshat does not use user data to train or improve AI models, nor does it use such data for purposes independent of providing the feature requested by the user.
Our services or their operation may change in the future. If there is a material change to how user data is processed, we will update this policy and obtain any required consent where applicable.
5. Sharing Information
We may share information as necessary with parties that help us operate the platform, such as hosting, analytics, payment, and advertising providers. We may also disclose information when required by law or when necessary to protect rights or security.
Advertising providers may use cookies or similar technologies to collect information such as browser identifiers, browsing activity, and interactions with advertisements. This information may be used to deliver advertisements, measure their performance, or personalize them, subject to your settings and applicable law.
Information may be processed in countries outside your country of residence, subject to relevant legal requirements.
We do not sell personal information simply for the purpose of selling it to advertisers. However, certain disclosures or uses of information for targeted advertising may qualify as a “sale” or “sharing” under some laws, and you may have legal rights relating to those activities.
6. Cookies and Advertising
Nqshat uses cookies and similar technologies, and we may use them in the future in cooperation with advertising and analytics providers.
These technologies may include:
- Essential cookies: Needed to operate the platform and provide core functionality and security.
- Preference cookies: Used to remember your settings and choices.
- Analytics cookies: Used to understand how the platform is used and improve its performance.
- Advertising cookies: Used to deliver advertisements and measure their results, and potentially personalize advertisements based on your interests.
Where your consent is required, we will request it through a dedicated cookie consent interface before activating technologies that require prior consent. You may accept the available options, reject non-essential technologies, or adjust your preferences.
You may change your choices later through the platform’s cookie settings, where available, or through your browser settings. Disabling certain essential cookies may affect some platform features.
Consent options may vary depending on your location and applicable laws. We will make relevant information about advertising providers and their use of data available as required.
7. Information Security and Retention
We seek to protect personal information as far as reasonably possible from unauthorized access, use, alteration, or disclosure by implementing appropriate safeguards based on the nature of the information and the risks involved.
We retain information for as long as necessary to provide our services and fulfill the purposes described in this policy, or for as long as required by applicable laws. When information is no longer needed, we take appropriate steps to delete, destroy, or anonymize it, as permitted by legal requirements.
8. Your Privacy Rights
Your rights depend on where you live and which laws apply to you. Subject to legal conditions and exceptions, these rights may include:
- Saudi Arabia: Requesting access to your personal data and a copy of it, requesting correction, completion, or updating, requesting destruction where permitted by law, and withdrawing consent where processing is based on consent.
- European Economic Area and locations where the GDPR applies: Requesting access, correction, or deletion; restricting or objecting to processing; requesting data portability where applicable; withdrawing consent where relied upon; and lodging a complaint with the relevant data protection authority.
- California, where applicable: The right to know about and access personal information collected about you, request deletion or correction, opt out of its sale or sharing for cross-context behavioral advertising where applicable, and exercise additional rights relating to sensitive personal information where covered by law.
To exercise your rights, contact us using the details below. We may request reasonable information to verify your identity before responding.
9. Children's Privacy
Users must be over 12 years old to use Nqshat. If a user is below the age at which they may independently consent to data processing under applicable local law, parental consent or additional requirements may apply.
If we become aware that we have collected a child's data in a way that violates applicable legal requirements, we will take appropriate steps to address it.
10. Changes to This Policy
We may update this policy from time to time to reflect changes in our services, practices, or legal requirements. The updated version will be published on this page with a revised last-updated date.
11. Contact Us
For questions or requests relating to privacy or cookies, contact us at:
- Email: privacy@nqshat.com